There was a lot of excitement at the showroom this week as we received our Mystery Shopper results.
Matched to your customer profile and offering an expert review, Mystery Shoppers assess areas like product display and customer service, providing their take on a business.
We’re proud to have received a 5 star review with outstanding comments, so it’s no surprise we’re shouting from the rooftops about it!
Our staff here at Range Cooker Showroom in Middlesex work hard to provide a high level of service for everyone who walks through our shop doors.
When it came to scoring the professionalism and friendliness of our team we were given an impressive 5/5. The shopper also commented that staff engagement was excellent with a polite, professional service.
There was fabulous feedback for overall staff knowledge with comments on how the Mystery Shopper enjoyed and appreciated the help they were given. Our extensive choice of range cookers was simplified with the latest brochure, price list and an organised approach.
Determining the shopper’s needs in terms of range cooker width, finish, style and fuel type was also simple with more great use of our handy brochure.
Going into further detail about the superior level of service, the shopper believed that top brand range cookers were worth the difference of cheaper makes and models.
A confident, professional approach was provided when it came to explaining functionality. Expertise was given on how cheaper brands like Leisure manufacture in Turkey, so are inferior compared to the likes of Rangemaster, who build their cookers in the UK.
As well as service, our wide range and the visual perception of brands like Rangemaster was assessed as ‘fantastic’.
Delivery, set up and everything else in between was covered in the friendly chat with our advisor.
The Mystery Shopper rounded off the review by saying we were by far the best store they’d visited.
Come and celebrate with us.
For a 5 star shopping experience, pop into our showroom in Pinner, Middlesex today. For flexible cooking and a statement piece in your kitchen, it has to be a range cooker.
370 Rayners Lane
Middx HA5 5ED
Tel:0208 866 8000
Monday, Tuesday, Thursday, Friday 09:30 - 17:30
Saturday 09:30 - 17:00
Closed Wednesday and Sunday
Range Cooker Showroom Receives 5 Star Review from Mystery Shopper.
Come see our fabulous showroom for yourself.